Jujiko Support

Need help, found a bug or have a suggestion? Email us and we will reply as soon as we can, usually within a few days.

Contact: contact@coactalab.com

Frequently asked questions

Is my progress saved?

Progress, coins, gems and lives are stored locally on your device. Deleting the app or resetting the device erases them.

Do I need an internet connection?

Jujiko needs an internet connection to play, because ads and rewards are verified online.

I have a problem with a purchase.

Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com, or contact us with your order details.

What should I include in a bug report?

Your device model, iOS version, the level number and a short description of what happened.